Important informations before heading to the Hotel Európa fit****

We look forward to welcoming you to the Hotel Európa fit **** in Hévíz. We would like to share important information with you so that you can find out more about our hotel before you travel.

Covid-19 informations

All our dear guests can be sure that our hotel is a safe choice. In order to successfully control the coronavirus, we have introduced strict hygienic preparedness, temporarily maximized space, and pay attention to both cleanliness and compliance in all our departments. You can read the details here:

Covid-19 measures

Arrival informations

Check-in: from 15:00.

Check out until 11:00.

Depending on our availability, we provide early check-in and late check-out for a fee. Fee: 2000 HUF / room per hour started, you can inquire about the possibility from our reception colleagues, at least 3 days before your arrival.

We recommend our route planner to find the exact address:

Route planner

If you want your login to become available quickly, please make an effort to announce our page in advance! We will only ask you for a signature upon arrival.

WIFI

WiFi is available in the entire hotel, which we provide free of charge. To use the hotel internet, we ask for an e-mail address, which is kept confidential in accordance with our privacy policy, we do not disclose it to third parties, we do not send unsolicited messages.

Parking

You can park your car in the hotel’s underground garage for a fee. Fee for 1-3 nights: 1900 HUF / car / night, for 4-7 nights: 1400 HUF / car / night, for 8-13 nights 1000 HUF / car / night, over 14 nights free of charge. We also provide a limited number of surface parking options, the fee is: 1-3 nights: 1700 HUF / car / night, 4-7 nights: 1200 HUF / car / night, 8-13 nights 800 HUF / car / night, over 14 nights free. In Hévíz there are outdoor car parks and a large city car park, also for a fee. The large city car park can be used free of charge in winter.

Payment for the stay

Payment at the hotel

Your hotel stay must be paid on arrival in cash, by credit card (Visa, Mastercard, Maistro), SZÉP card (OTP, MKB, K&H), Erzsébet card, Health Insurance Card (for services authorized by the card provider) upon arrival.

Payment on the website (when booking)

You can make your reservation on our website in a secure environment, without any waiting time, with the exact amount to be paid immediately. Some of our offers are subject to a down payment, you can pay the amount payable on our payment interface with a bank card, OTP SZÉP card and Pay / Pall. In our hotel we accept the discount cards of our contractual partners, please let us know in advance if you have a discount card.

Services included in the room rate

Accommodation with half board: rich breakfast and dinner buffet, welcome drink, unlimited use of our renewed swimming pool and sauna area, bathrobe, room and pool towels, various weekly leisure programs, use of the fitness room.

Room informations

Our hotel has double rooms, two-room family apartments and suites. Our rooms have a standard or superior design: their basic equipment is the same, but our superior rooms have a park-side view, bathroom amenities, free mineral water on arrival, and a kettle with coffee and tea making facilities. Our family apartments have a separate bedroom and a living room with a bed. From 2019, we are waiting for our guests with brand new double rooms.

Informations about the wellness

Indoor adventure pool (95 m², 32 °C, normal water), spa pool (22 m², 36-38 °C, 100% thermal water), jacuzzi, outdoor swimming pool (146 m², 26-28 °C, normal water), indoor swimming pool (86 m², 32 °C, 50% termálvíz, 50% normal water), indoor children's paddling pool, (13 m², 36 °C,normal water) Acapulco outdoor adventure pool with paddling pool (summer) (276 m², 26-28°C, normal aqueous). Modernized ground floor sauna world: Finnish saunas, steam bath, herbarium, salt chamber, ReneSanarium upstairs naturist sauna area: Finnish panoramic sauna, steam bath, tropical experience shower, relaxing yoga and relaxation area, guided sauna sessions-

Detailed description about the wellness and the sauna world

Gastronomy

Half board

In our hotel we provide half board for all selected packages. The breakfast buffet is available for our guests in our Citrus restaurant. We can also offer lunch to our guests as part of a daily menu. Except for the summer, we offer delicious domestic soup at noon. Dinner with special gastronomic dishes can also be enjoyed in our Citrus restaurant.

Food intolerance

Our chefs are prepared for people with gluten and lactose intolerance. A gluten- and lactose-free selection of all meals is available at the buffet, and we also have a wide selection of milk in each of our catering units. Please indicate your food intolerance, if possible, before arrival in order to make proper preparations, however, in the event of a special, severe food allergy, we cannot guarantee the supply.

Contact

Bars

Among the all-day programs, our bars offer real relaxation: VinoBar and Mandarin Bar & Café (where you can also have a welcome cocktail). In our mandarin bar we are waiting for our guests with tempting cakes, cocktail and coffee specialties. In the evenings, live music creates a familiar atmosphere and we can watch the life and programs going on in the lobby.

More informations about our gastronomic offer

Vitalium health and beauty

Our hotel proudly bears the "Hévíz Traditional Cure" trademark, ie we provide both the medical infrastructure and the professional and medical background for our guests. In addition to medical treatments, medical wellness treatments, pampering treatments, and beauty interventions are also available among our services. Inquire about our current offers and promotions and book your appointment as soon as possible.

Contacts:

Vitalium Medical Wellness Health and Beauty +36 83-501-140, vitalium@europafit.hu|+06 83-501-190, beauty@europafit.hu

More informations

Informations about the pets

We accept pets for a fee, price: 7,000 HUF / night. (Except for the summer period, long weekends, special periods, Christmas and New Year. We do not accept pets due to our high occupancy during the period listed.) Our colleagues can provide more information about each period. We do not provide food and equipment (basket, drinking bowl, blanket, etc.) for your pet. Pets are allowed to use the common areas to access the rooms and are not allowed in the restaurant, other restaurants, spa, wellness and spa area.

More informations for those arriving with dogs